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Financial Aid Specialist

Posting Details

Posting Information

Posting Number HMAE1476
Advertised Title Financial Aid Specialist
Campus Location Main Campus (Memphis, TN)
Position Number 002198
Category Staff (Hourly/Monthly)
Department Financial Aid Operations
Minimum Position Qualifications

High School diploma or equivalent and two years of appropriate experience.

Special Conditions

The department is especially interested in candidates with higher education work experience.

Work Schedule

8:00am to 4:30pm

Extended hours during peak periods.

Posting Date 12/06/2017
Closing Date 12/12/2017
Open Until Screening Begins No
Hiring Range $10.10-$14.79 per hour
Full-Time/Part-Time Full-Time: Benefits Eligible
Working Conditions

While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Additional Working Conditions
Special Instructions to Applicants

All applications must be submitted online at

Applicants must complete all applicable sections of the online application in order to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system.

Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.

Is this posting for UofM employees only? No
Positions Supervised


Knowledge, Skills, and Abilities
Additional Position Information

Job Duties

The duties and responsibilities listed are intended to describe the general nature and level of work to be performed in this position and are not to be construed as an exhaustive list of the requirements of this job.

Duties & Responsibilities

Oversees the loading, scanning and review of verification and other financial aid documents for the Banner system. May request additional documents as needed. Forwards to appropriate staff for further action.

Duties & Responsibilities

Responds to daily e-mails addressed to the Financial Aid Office.

Duties & Responsibilities

Updates Financial Aid forms for web-site.

Duties & Responsibilities

Assists with answering phones. Also serves as a resource to students, parents, and faculty and staff members in the financial aid process and as a referral to other offices on campus.

Duties & Responsibilities

Works in collaboration with Financial Aid Counselors/Processors or Management staff to ensure the timely processing of students’ aid.

Duties & Responsibilities

Assist with targeted automated phone calls and e-mails to financial aid applicants.

Duties & Responsibilities

Assists with student orientation activities.

Duties & Responsibilities

Assists with various office projects, as directed.

Duties & Responsibilities

Other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Describe your work experience in financial aid.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter
  2. References List
  3. Unofficial Transcript