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Coordinator, Institutional Equity

Posting Details

Posting Information

Posting Number HMAE1454
Advertised Title Coordinator, Institutional Equity
Campus Location Main Campus (Memphis, TN)
Position Number 020015
Category Staff (Hourly/Monthly)
Department Office for Institutional Equity
Minimum Position Qualifications

Bachelor’s degree in relevant area and two years of appropriate experience. Relevant experience may substitute for required education.

Special Conditions

The department is especially interested in candidates with Outlook expertise and case management experience.

Work Schedule

Monday – Friday
8:00 a.m. – 4:30 p.m.

Must be available to work a flexible schedule, including some evening hours and weekends as workload demands.

Posting Date 11/10/2017
Closing Date 11/26/2017
Open Until Screening Begins No
Hiring Range $32,000 - $36,000 per year
Full-Time/Part-Time Full-Time: Benefits Eligible
Working Conditions

While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Additional Working Conditions
Special Instructions to Applicants

All applications must be submitted online at
Applicants must complete all applicable sections of the online application in order to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system.

Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.

Is this posting for UofM employees only? No
Positions Supervised


Knowledge, Skills, and Abilities

• Proficiency with Microsoft software programs which include Word, Excel, Outlook & PowerPoint.
• Excellent customer service skills
• Ability to work with diverse populations
• Ability to multi-task and work in a fast-paced environment.

Additional Position Information

Job Duties

The duties and responsibilities listed are intended to describe the general nature and level of work to be performed in this position and are not to be construed as an exhaustive list of the requirements of this job.

Duties & Responsibilities

Supports Office for Institutional Equity in a variety administrative capacities, including greeting visitors to the department and serving as first point of contact for complaints received via e-mail, walk-ins or telephone, processing initial intake of information, responding to routine questions, managing busy multi-line telephone system, directing calls to other departments as necessary, taking and communicating messages to appropriate staff member, and checking voicemail intermittently throughout the day and forwarding/responding appropriately.

Duties & Responsibilities

Enters data & maintains electronic case management system for case classification, assignment, monitoring, and processing through close of an investigation. Retrieves information/data from databases as requested.

Duties & Responsibilities

Sends notices to parties, schedules interviews for investigators, and maintains investigation interview schedule. Responsible for handling third party complaints and ensuring appropriate referrals for same.

Duties & Responsibilities

Maintains and updates compliance calendar and completes all periodic reports/surveys for review before submission to appropriate external agency. Types and proofs correspondence, scans and prepares documents as exhibits for various external reports, as well as assist in preparing and completing documents, forms and requests for information from various internal and external parties.

Duties & Responsibilities

Schedules Office for Institutional Equity trainings and other training initiatives as well as maintaining PowerPoint presentations and other training materials/supplies used in delivering training i.e. training attendee logs, business cards, and presentations on thumb drives, etc.

Duties & Responsibilities

Coordinates logistics for special events/activities to include reserving rooms, ordering food, preparing materials, ensuring proper room and/or location set up, etc.

Duties & Responsibilities

Maintains office supplies, assists with purchase orders and communicates with Office for Institutional Equity staff when additional supplies need to be ordered.

Duties & Responsibilities

Maintains and updates departmental webpage.

Duties & Responsibilities

Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please describe how your experiences have prepared you to meet the responsibilities of this position.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Unofficial Transcript