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Executive Director of Student Services (Residence Life, Dining Services, & Child Development)

Posting Details

Posting Information

Posting Number HMAE1301
Advertised Title Executive Director of Student Services (Residence Life, Dining Services, & Child Development)
Campus Location Main Campus (Memphis, TN)
Position Number 012893
Category Staff (Hourly/Monthly)
Department Residence Life
Minimum Position Qualifications

Master’s degree in relevant area with a minimum of seven (7) years of progressive management experience in housing and/or residence life.

Special Conditions

Initial screening of applications will begin June 26, 2017.

The department is especially interested in candidates with a Doctoral degree; more than 5 years in a senior level management position along with the following:

• Evidence of experience in budget and financial management.
• Excellent administrative, organizational, and leadership skills, including experience in supervision.
• Demonstrated ability to successfully perform leadership responsibilities in a complex regulatory, legal, policy, and political environment that best meets the needs of students, the Division of Student Affairs, and the University of Memphis.
• Demonstrated skills in long-range programmatic and facility planning and construction.
• Excellent verbal and written communication skills.
• Superior judgment and decision-making needed to run a large, complex, and diverse organization.
• Evidence of innovation and continuous improvement in administrative positions.

Work Schedule

Monday – Friday
8:00 a.m. – 4:30 p.m.

This position will require the need to work/travel beyond normal work schedule to include The University of Memphis Lambuth Campus in Jackson, TN.

Posting Date 06/12/2017
Closing Date
Open Until Screening Begins No
Hiring Range Commensurate with experience
Full-Time/Part-Time Full-Time: Benefits Eligible
Working Conditions

While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Additional Working Conditions
Special Instructions to Applicants

All applications must be submitted online at workforum.memphis.edu

Applicants must complete all applicable sections of the online application in order to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system.

Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview.

Is this posting for UofM employees only? No
Positions Supervised

Provides daily supervision of a management team that supervises approximately 350 employees, including contract labor.

Job Duties

The duties and responsibilities listed are intended to describe the general nature and level of work to be performed in this position and are not to be construed as an exhaustive list of the requirements of this job.

Duties & Responsibilities

Fiscal Operations – develop, manage, and track operating budget of approximately $25 million for Residence Life, Dining Services, the Child Development Center, and the University of Memphis Lambuth campus. Track budget projections, ensuring judicious use of university funds.
Actively pursue alternative revenue sources to expand operating budget.
Institute quality enhancement measures specific to each department to increase retention, occupancy, and revenue.
Work collaboratively with Legal Counsel and Business & Finance to engage in contract negotiation for services.
Oversee development of marketing strategies to increase occupancy and revenue generation. Work collaboratively with division leadership to engage in fundraising & development; grant-writing, and sponsorship activities.

Duties & Responsibilities

Supervision, Operations, & Planning – oversees the development of assessment plans and strategic goals, enhance operations, and staff supervision for the Memphis campus Residence Life, Dining Services, the Child Development Center, and Residence Life and Dining Services at The University of Memphis Lambuth Campus in Jackson, TN.
Provides daily supervision of a management team that supervises approximately 350 employees, including contract labor.
Develop processes to ensure assessment is integrated into all operations, programs, and services offered from all departments
Coordinate and implement the planning process, program assessment, and staff evaluations for all areas within supervision. Work collaboratively with stakeholders across campus to ensure university retention and graduation goals achieved.
Conduct annual reviews of the training programs for staff and students, to ensure best practices are implemented.
Create an environment built around outcomes and assessment that ultimately leverages opportunities to create engaging experiences for all on campus students.
Respond to emergency and crisis situations as needed.
Facilitate processes with the key campus constituents in response to judicial, crises, and emergency situations, including Dean of Students; Health Center, Campus Police, Legal Affairs, etc.)

Duties & Responsibilities

Space Management – provide leadership in the use, development, and maintenance of approximately 800,000 square ft. of facilities. Work collaboratively with Physical Plant & Planning to ensure optimization of current use and plan for future needs.

Duties & Responsibilities

Division Leadership – as part of the division leadership team, this person will represent the interests of the VPSA, including serving on division and university committees, engaging with community partners, and serving as a primary contact in some instances of the absence of the VPSA.

Duties & Responsibilities

Other duties as assigned: (examples include active engagement in professional development associations; representation at recruitment events; attendance at key community events; etc.)

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Describe your managerial skills.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. References List
Optional Documents
  1. Unofficial Transcript